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Disclosures & Disclaimers

Disclosures & Disclaimers

This Disclosures & Disclaimers policy provides important information about the digital products, website, and services offered through Fidelart. It should be read together with our Terms & Conditions, Privacy Policy, and Delivery and Returns policy.

1. Nature of Our Products

  • Fidelart offers digital coloring pages, printable digital downloads, and related digital products, unless a product listing expressly states otherwise.
  • Our products are supplied electronically. No physical goods are shipped.
  • Product files are intended for creative, personal enjoyment and are made available through the customer account after successful payment.

2. AI-Assisted Product Creation

  • Some coloring pages and visual elements are created or developed using AI-assisted tools as part of our in-house product preparation process.
  • We select, prepare, review, and curate the final products offered on our website.
  • AI-assisted creation does not affect the nature of the product as a digital coloring page or the customer rights stated in our applicable policies.

3. Product Previews and Printing Results

  • Product images, previews, titles, and descriptions are provided to help customers understand the product before purchase.
  • Colors, line quality, page size, margins, and printing results may vary depending on the customer’s printer, paper, ink, device, software, and print settings.
  • We make reasonable efforts to present products accurately, but minor visual differences between an on-screen preview and a printed copy may occur.

4. Personal Use and Customer Responsibility

  • Unless a product listing or separate licence states otherwise, purchased files are supplied for personal, non-commercial use only.
  • Customers are responsible for ensuring that their device, software, printer, and internet connection are suitable for downloading, opening, and printing the purchased files.
  • Customers must not use our products in a way that infringes third-party rights or violates applicable law.

5. Website Availability and Technical Issues

  • We aim to keep the website and customer download access available and functioning properly. However, temporary interruptions, maintenance, technical errors, or circumstances outside our reasonable control may occur.
  • If you experience a verified problem accessing or downloading a purchased product, please contact us. We will make reasonable efforts to restore access or provide an appropriate solution in line with our Delivery and Returns policy.

6. Third-Party Services

  • Payment processing, internet access, email delivery, and other technical services may involve independent service providers.
  • We are not responsible for the availability, security, policies, or actions of third-party services that are outside our reasonable control. Their services may be subject to their own terms and privacy notices.

7. No Professional Advice

  • Our products and website content are provided for creative and informational purposes only.
  • They are not intended to provide medical, psychological, educational, legal, financial, or other professional advice, and should not be relied on as such.

8. Limitation of Liability

  • To the extent permitted by applicable law, Fidelart is not liable for indirect, incidental, special, or consequential loss arising from the use of our website or digital products.
  • Nothing in this policy excludes or limits any liability or consumer right that cannot lawfully be excluded or limited under applicable law.

9. Contact Us

If you have questions about these disclosures or disclaimers, please contact us at support@fidelart.com.