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Terms & Conditions

Terms & Conditions

These Terms & Conditions govern your access to and use of this website and any purchases made through it. By using this website, placing an order, or downloading any digital product from us, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

1. Company Information

  • This website is operated by COMPANY, Reg.NR, Address (Company).

2. Eligibility and Use of Website

  • You agree to use this website only for lawful purposes and in a way that does not violate the rights of others, restrict access to the website, or interfere with its normal operation.
  • You must not misuse this website by knowingly introducing malicious code, attempting unauthorized access, or engaging in any activity that may disrupt the website or related services.

3. Digital Products

  • All products sold on this website are digital coloring pages and other printable digital downloads, unless stated otherwise.
  • No physical items are shipped.
  • After successful payment, purchased digital products are made available through your customer account for download.
  • You are responsible for ensuring that you have the necessary software, printer access, and equipment required to open, download, and print the files you purchase.

4. Orders, Pricing, and Payment

  • All prices displayed on the website are subject to change at any time without prior notice.
  • Payment must be completed in full before access to digital products is granted.
  • We reserve the right to refuse, cancel, or limit any order where we reasonably suspect fraud, misuse, technical error, or unauthorized activity.

5. License and Permitted Use

  • When you purchase a digital product from this website, you receive a limited, non-exclusive, non-transferable license for personal use only, unless otherwise stated.
  • You may download and print the purchased files for your own personal use.
  • You may not resell, redistribute, share, sublicense, reproduce for commercial use, upload to third-party platforms, or otherwise make the files available to other persons or businesses without prior written permission from Company.
  • You may not claim our digital products, illustrations, or designs as your own intellectual property.

6. Intellectual Property

  • All content on this website, including but not limited to text, graphics, branding, images, product files, illustrations, logos, and digital downloads, is the property of COMPANY, Reg.NR, Address (Company) or its licensors and is protected by copyright, trademark, and other applicable intellectual property laws.
  • Nothing in these Terms & Conditions transfers ownership of any intellectual property rights to you.

7. Customer Accounts

  • You may be required to create an account to access certain features of the website, including purchased downloads.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity carried out under your account.
  • You must provide accurate and current information when creating an account or placing an order.

8. Delivery, Returns, and Refunds

  • Delivery of digital products is carried out electronically through your customer account.
  • Returns and refunds are governed by our Delivery and Returns / Refund Policy, which forms part of these Terms & Conditions.
  • Because our products are digital in nature, refunds are generally not available once access to the files has been granted, except where required by law or where a file is defective, corrupted, incomplete, or cannot be accessed due to a verified technical issue.

9. Complaints

  • If you are dissatisfied with a product, download experience, or any aspect of our service, you may submit a complaint by contacting us at support@fidelart.com and providing your order details together with a description of the issue.
  • We will review complaints in good faith and aim to respond within a reasonable time.
  • Where a complaint relates to a technical issue, defective file, duplicate purchase, billing issue, or other service problem, we may request additional information in order to investigate and resolve the matter.
  • Nothing in this section limits any rights you may have under applicable law.

10. Limitation of Liability

  • To the maximum extent permitted by law, Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or any digital products purchased from it.
  • Our total liability in relation to any claim arising from your use of the website or the purchase of a product shall be limited to the amount actually paid for the relevant product.
  • We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

11. Privacy

  • Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

  • We may update or modify these Terms & Conditions from time to time. Any changes will become effective once published on this website, unless otherwise stated.
  • Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms & Conditions.

13. Governing Law and Jurisdiction

  • These Terms & Conditions are governed by and construed in accordance with the laws of Cyprus.
  • Any disputes arising out of or in connection with these Terms & Conditions or your use of the website shall be subject to the exclusive jurisdiction of the courts of Cyprus.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at support@fidelart.com