Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, or otherwise interact with our services.

By using this website, you acknowledge that your personal information may be processed in accordance with this Privacy Policy.

1. Who We Are

This website is operated by COMPANY, Reg.NR, Address (Company).

2. Information We Collect

Depending on how you use our website, we may collect the following categories of information:

• Account and Order Information: your name, email address, telephone number, billing details, account login information, and other information you provide when creating an account or placing an order.
• Transaction Information: information relating to your purchases, including ordered products, order values, payment status, and download access related to digital products.
• Technical and Usage Information: IP address, browser type, device information, operating system, referring pages, and general interaction with our website.
• Communications: information you provide when contacting us for support or other inquiries.
• Cookies and Similar Technologies: information collected through cookies or similar tools used to support website functionality, preferences, analytics, and security.

3. How We Use Your Information

We use your personal information for legitimate business purposes, including:

• to create and manage customer accounts;
• to process orders and provide access to purchased digital products;
• to communicate with you about your orders, downloads, account activity, or support requests;
• to maintain, secure, and improve our website and services;
• to prevent fraud, abuse, unauthorized access, or other harmful activity;
• to comply with legal, tax, accounting, and regulatory obligations;
• to send newsletters or marketing communications where you have chosen to receive them or where otherwise permitted by law.

4. Legal Basis for Processing

Where applicable under data protection law, we process personal information on one or more of the following bases:

• the performance of a contract, including processing your order and providing digital products;
• compliance with legal obligations;
• our legitimate interests in operating, improving, and protecting our business and website;
• your consent, where consent is required for a particular activity.

5. Sharing Your Information

We may share your information only where reasonably necessary, including with:

• Payment providers for processing transactions;
• hosting, website, and technical service providers that support the operation of our website and digital services;
• email or communication providers that help us send transactional or marketing messages;
• professional advisers such as accountants, legal advisers, or auditors, where necessary;
• public authorities or regulators where disclosure is required by law or necessary to protect our legal rights.

We do not sell your personal information to third parties.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining records, resolving disputes, enforcing agreements, and complying with legal obligations.

7. Data Security

We take reasonable technical and organizational measures to help protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet-based service or storage system can be guaranteed to be completely secure.

8. Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information, where applicable;
• object to or request restriction of certain processing;
• withdraw consent where processing is based on consent;
• request a copy of certain personal information in a portable format, where applicable;
• opt out of marketing communications by using the unsubscribe link or contacting us directly.

9. Cookies

We use cookies and similar technologies to operate the website, remember preferences, maintain sessions, improve performance, and support analytics and security. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

10. Third-Party Services and Links

Our website may rely on third-party services or contain links to third-party websites. We are not responsible for the privacy practices of third-party services or websites, and we encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective when the updated version is published on this website, unless otherwise stated.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us at support@fidelart.com